We offer a variety of deposit methods; you can transfer funds directly to our bank account via wire transfer or deposit online using your debit or credit card.

Please find payment instructions at the Funding Your Account page.

If you have any further questions, please click here to start a live chat with one of our representatives now.

Bank transfers will be applied to your account shortly after they have been received at our bank. Depending on the type of payment you have made this can range from the same day to between 3-5 business days for standard international payments. We check our account regularly throughout the day for new deposits and can ask our bank to check for specific receipts where you have advised us of the remittance details.

Debit and credit card payments will be applied to your account as soon as we receive confirmation from our payments processer that your payment has been successful – this is normally within minutes of your online payment transaction being completed.

If you have any further questions, please click here to start a live chat with one of our representatives now.

There is a minimum deposit of $250 required in order to open an account.

Please find more information about deposit amounts here.

If you have any further questions, please click here to start a live chat with one of our representatives now.

Accounts are denominated in USD but we accept USD, GBP and EUR transfers. All non-US receipts will be exchanged at our daily Company rate to USD.

If you have any further questions, please click here to start a live chat with one of our representatives now.

No. We do not provide credit facilities to new clients.

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Yes, you can transfer your funds between your landing account(s) and trading account(s) yourself. Your landing account is where your deposits are added and where withdrawals are made from. It acts as a wallet and is independent of your trading account(s) thus allows you more flexibility to control your money when trading on multiple accounts. It is important to be aware that money in a landing account is not included in your trading account balance and is therefore not treated as margin and you need to transfer funds from your landing account to your trading account;

If you have any further questions, please click here to start a live chat with one of our representatives now.

Payments in and out of your account are shown on the ‘Account History’ tab on the platform. This information can also be viewed within your Portex Account portal.

If you have any further questions, please click here to start a live chat with one of our representatives now.

To transfer money from your trading account please complete an online fund withdrawal request. Please note that we return funds to source so if you deposited by card we will return your money to that card.

If you have any further questions, please click here to start a live chat with one of our representatives now.

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